Thanks for reading Bonfirepost. We welcome your messages, and this page explains the best way to reach our editorial team and what you can expect after you hit send.
How to Reach Us
You can email us at [email protected]. We read every message that lands in our inbox, and a real member of the editorial team will review yours.
To help us respond faster, tell us which article you are referring to and what you would like us to clarify or fix. A clear subject line and a short, specific note go a long way.
What to Send Us
We love hearing from readers who want to make our personal finance and credit content sharper. Good reasons to write include:
- Corrections, broken links, or factual errors you spotted in an article
- Suggestions for topics you want us to cover next
- Questions about how we research and write our guides
- Feedback on what helped you or what felt confusing
- Press, partnership, or general editorial inquiries
What We Cannot Help With
Please read this part carefully. Bonfirepost is an independent education site, not a bank, lender, card issuer, or financial advisor.
We are not customer service for any bank, credit card company, or loan provider. If you need help with your account, a payment, a dispute, or your statement, contact your financial institution directly using the details on their official website or the back of your card.
We also do not offer personalized financial advice. Our articles share general information, so consult a licensed professional before you make decisions about your money.
Response Times
We are a small editorial team, so response times vary. Most readers hear back within a few business days, though busy periods can stretch that window.
If your message is detailed or requires research on our end, give us extra time. We would rather send you a thoughtful, accurate reply than a rushed one.
Before You Write
Many common questions are already answered inside our guides, so a quick search of the site may get you an answer right away. If you still need us, email [email protected] and we will take it from there.
We appreciate the time you take to share feedback. Your notes help us keep Bonfirepost clear, honest, and genuinely useful for the people who rely on it.